1
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Before the first patient arrives, take a brief look at how your clinic will work today.

2
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A familiar room can still have a blocked exit or an unavailable colleague.

3
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Check that doors, walkways and the route to assistance are accessible.

4
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Arrange furniture so you and your patient can move without being trapped behind a desk.

5
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Confirm who is available if an interaction becomes threatening during this session.

6
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Check the agreed call system with your team, without accidentally activating an emergency response.

7
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Include reception staff, temporary colleagues and anyone working in an isolated area.

8
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A contact number helps only when someone knows who will answer and what happens next.

9
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If something is unsafe, raise it before the clinic becomes busy.

10
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Agree an interim arrangement and a person responsible for fixing the problem.

11
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Add a short safety check to the opening routine and review it together.

12
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A prepared workplace supports doctors, staff and patients throughout the day.
