1
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A safety concern is only the beginning of an improvement process.

2
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The team needs to know what will happen next and who is responsible.

3
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Describe the practical issue and who may be affected.

4
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Use enough detail to guide an action, while protecting personal and confidential information.

5
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Agree who will take the action and whether another team needs to be involved.

6
00:00:26,329 --> 00:00:32,119
If a repair or decision will take time, discuss an appropriate temporary arrangement.

7
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Record when progress will be checked and how the team will receive an update.

8
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A date helps distinguish an active task from a concern that has quietly been forgotten.

9
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When an action is completed, check it in practice with the people who use it.

10
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If the risk remains, revise the plan and escalate through the appropriate process.

11
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Choose one open safety concern and confirm its owner, next action and review date.

12
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A safer workplace grows through visible, practical follow-up.