What the source explains
The resource discusses how distress, illness and difficult circumstances can affect behaviour while emphasising protection for workers. It covers identifying risks and choosing controls in health and social-care settings. A clinical condition should be assessed by the appropriate professional; it should not become a blanket assumption that every person with that condition is violent. Australian workplace duties do not determine Indian legal liability.
Using this reading in your hospital
Bring clinical and security teams together to discuss their different responsibilities. Use factual descriptions of behaviour and immediate needs rather than labels. Make clear who directs clinical care and who coordinates assistance when the environment becomes unsafe.
A question for your team
Does your response plan protect the patient’s dignity as well as the staff member’s safety?
Original source
- Australia healthcare guide · Violence, aggression and harassment ↗Safe Work Australia · Source checked 2026-09-10
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