What the source explains
Issued for World Patient Safety Day in September 2020, this charter calls for sustained action to protect health workers and patients. Its audience includes governments, professional associations, patient organisations, unions and healthcare facilities. It provides a common starting point for conversations that otherwise present staff protection and patient interests as competing aims. Linking to the charter does not mean WHO endorses this website or that the project has formally signed it.
Using this reading in your hospital
Use the charter to frame a joint discussion with patient representatives. Choose one improvement that benefits everyone, such as a clearer help desk, safer waiting space or more reliable communication during delays. Publish the improvement and how concerns can be raised.
A question for your team
Can your next safety message explain how protecting staff also helps preserve access to care?
Original source
- 2020 charter · Health worker safety: a priority for patient safety ↗World Health Organization · Source checked 2026-09-10
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